Privacy notice

Introduction

Vizex Capital is a trading style of Vizex LTD ("we", "us", "our"). We are committed to protecting your privacy and ensuring that your personal data is handled in a fair, transparent, and lawful way. This Privacy Notice explains how we collect, use, store, and share your personal data when you engage with our services.

Data controller

Vizex LTD is the data controller for the personal data we process.

Personal data we collect

We may collect the following personal data:

• Contact information for business directors and beneficial owners
• Identification documents such as a passport or driving licence
• Business and financial information relevant to funding applications
• Communication records including emails, call notes, and meeting notes

How we collect data

• Directly from you during the fact-find process
• From publicly available sources such as Companies House
• From third-party service providers such as AML screening services

Purpose and legal basis for processing

We process your personal data to:

• Provide commercial finance brokerage services
• Comply with legal obligations, including anti-money laundering checks
• Pursue our legitimate interests in running and developing our business
• Fulfil contractual obligations to you

Sharing your data

We may share your data with:

• Lenders and finance providers relevant to your application
• Third-party service providers acting under strict contractual terms
• Regulators or law enforcement when legally required

Data retention

We will keep your personal data for at least six years after the conclusion of our relationship, or longer where required by law.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. This includes secure password-protected systems, multi-factor authentication, and encrypted data transfers where possible.

Your rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion, where lawful to do so
• Restrict or object to processing
• Request data portability

To exercise your rights, please contact us using the details above.

Complaints

If you are dissatisfied with how we have handled your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office at www.ico.org.uk or on 0303 123 1113.

For complaints about our service rather than our handling of your data, see our Complaints Policy.

Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website or upon request.